Business Analyst- 4-6 years of experience in order management/ invoicing/ claim audits. Responsibility involves assessing claims, gathering supporting evidence, deciding on the validity of claim and help resolve claim queries

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  • Location:
    Bangalore, India
  • Area of Interest
    Business Strategy and Operations
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1418704

Business Analyst - 4-6 years of experience in order management/ invoicing/ claim audits. Responsibility involves assessing claims, gathering supporting evidence, deciding on the validity of claim and help resolve claim queries 

  • JOB DESCRIPTION

Why You'll Love Cisco

Everything is converging on the Internet, making networked connections more relevant than ever before in our lives. Our employees' progressive ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, thoughtful cities, sensible cars, and everyday devices in our homes. Here, that means you'll take creative ideas from the drawing board to powerful solutions that have real world impact. You'll work with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be inspired

It's an exciting time to be at Cisco! As we work together to lay the foundation for Cisco's future, the Global Partner Organization (GPO) is more important than ever in helping Cisco and our partners deliver continued growth and profitability. Our ecosystem of more than 65,000 partners all over the world delivers more than 85% of Cisco's revenue, and partners will play an increasingly vital role in helping us enable our customers as they strive to become digital businesses.

 

What You’ll Do

As a member of the Global Partner Finance Organization, you will review and validate claims submitted by our Partners.  You will review Proof of Performance and Costs for activity-based incentives and ensure accurate payments are made to Cisco partners. In addition, you will assist in building effective and efficient processes that meet internal control requirements.  Being a global team, you may be required to make yourself available for important meetings across different time zones. You will be empowered to make a difference, establish reputation, and position yourself for continued growth.

 

Roles and Responsibilities:

  • Validate proof of performance of claims from partners for activity-based incentives
  • Collaborate with cross-functional and cross-regional teams to ensure timely clearance of transactions
  • Demonstrate analytical skills to exercise judgement to resolve complex issues
  • Ensure policies and procedures are implemented and followed
  • Actively participate in global meetings as necessary
  • Serve as SPOC for addressing and resolving customer service queries, ensuring prompt and efficient responses.
  • Provide support and subject matter expertise to local team.

 

Who You'll Work With

You will partner across Finance, IT, Global Partner Organization (GPO), Customer Partner Services (CPS), and the Sales Regions. You will have the unique opportunity to work cross functionally on an international team that is passionate about operational excellence

 

Who You Are

A motivated self-starter who actively manages completing deliverables to meet business commitments and partner's expectations. You have a history of performing well in fast-paced environment and can work through ambiguity to get results

 

MINIMUM REQUIREMENTS:

 

  • Bachelor's degree (or equivalent) in finance, business administration, or supply chain related field
  • Minimum 4+ years of relevant work experience
  • Proven experience in claims analysis or a related field.
  • Detail-oriented with a commitment to accuracy and precision
  • Proficient in English
  • Proficiency in Spanish will be an added advantage
  • Prior experience in I2C along with Audit and/or compliance experience would be helpful
  • Exhibit excellent communication, teamwork, and collaboration skills
  • Proficiency in MS Office
  •  

We are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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