Benefits Analyst

  • Location:
    Mexico City, Mexico
  • Area of Interest
    Human Resources
  • Job Type
  • Technology Interest
  • Job Id

What You Will Do:

As the Benefits Analyst within our Global Benefits team, you will help support a world class benefits delivery experience through the delivery and execution of high-quality benefits programs and services.  The role will require an understanding of employee benefits across Latin America, including health and welfare plans, retirement plans, leave of absence and disability administration, call center support, employee advocacy, and metrics reporting. In your role, you will partner with our Total Rewards Center of Excellence team, People & Communities partners, external partners and internal functions on the implementation and delivery of benefit offerings that will differentiate the Cisco employee experience.  


  •  A bachelor’s degree or equivalent is required
  •  3-5 years of benefits experience within a large, multinational company with a focus on Mexico benefits administration and employee support
  • English speaking and written skills
  •  Knowledge and experience in administering employee benefits with an understanding of local, labor and mandatory government laws
  • Strong emphasis on providing an exceptional customer service experience 
  •  Ability to work independently and prioritize work
  • Experience using case management programs such as Siebel, and HR information systems such as Workday (desired)
  • Excellent oral and written communication skills

Who You Are:

  • You have a passion for delivering innovate benefit offerings and are committed to ensuring our Cisco employees and their families have an exceptional experience.
  • You are a self-starter, possess excellent organization and critical thinking skills and thrive in a fast-paced and agile environment
  • Partnership comes naturally to you and strong relationships with your stakeholders is a key measure of your success
  • Your natural curiosity makes you proactive in finding answers to questions that others haven't yet thought to ask
  • Innovation drives you to continually ask: "is there a better way?"
  • You believe in a strong company culture that connects everything, innovates everywhere and benefits everyone

Who You'll Work With:

Cisco’s Global Benefits team is inspiring today’s talent for tomorrow’s Cisco. We are developing strategies that accelerate capability in Cisco’s business and our employees by transforming Cisco’s talent, leadership, culture and organization. The team delivers an exceptional employee experience through experience, transformation, operational excellence and people.

Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.