Associate Consulting Engineer - Early in Career - South Africa

  • Location:
    Johannesburg, South Africa
  • Area of Interest
    Customer Experience
  • Job Type
    Early in Career
  • Technology Interest
    Cloud and Data Center, Networking
  • Job Id

Program Start Date: September 2024

Training Location: Johannesburg, South Africa

Location after Training:  Johannesburg, South Africa


What you will do:

 By joining the Customer Experience Delivery team you will become a trusted advisor to our customers. You will consult with them to build a solid, long-term relationship, providing thought leadership in solving their technology challenges and supporting them in achieving their business outcomes. On a day to day basis, this involves working with them directly to review their technical business requirements in order to propose new technology designs that will meet their current and future needs. This will involve the provision of a range of IT consultancy services and the creation and presentation of project documentation incorporating elements design, implementation and testing in line with Cisco standards.  

On an average day this means:

*                Building and maintaining relationships with a variety of international customers

*                Navigate customers through evolving technology and digital transformation

*                Prepare customer's business and technology infrastructure for emerging trends

*                Propose and review data center, cloud, network or security designs exceeding business specifications

*                Install, configure, and integrate new solutions or applications of Cisco and Third Party solutions

*                Keeping an eye on the ever increasing security requirements and constantly evolving threat landscape

*                Manage or optimize existing network or cloud infrastructure with redundancy and risk mitigation in mind

*                Solve technology and software problems that cross a broad range of technologies, help reduce risk and increase operational efficiency

*                Opportunity for travel and face-to-face customer consulting as required

*                Building a specialization in a specific technology, customer or market segment, based on broad general training


What we can offer you: 

Participate and thrive in the Cisco team culture, built on openness and transparency. You will spend the start of your career with Cisco on a virtual training, where you will have the opportunity to connect with a large group of like-minded associates from all over Europe. Through world class training you will have the opportunity to become a leading expert in Software, Cloud, Mobility, Security, Collaboration or Data Center. You will then move into your permanent role where you will be given real responsibility from day one. You will have the opportunity to combine your degree education with learnings from our advanced training environment to build creative solutions to real business challenges. We want you at the heart of the Cisco transformation to software, services, and solutions. We offer a fantastic work environment while you will receive a competitive salary and generous benefit; including ability to work remotely and lead a balanced lifestyle.


What you will need to succeed:

*                You are excited by the fascinating world of Cisco software, security or infrastructure solutions, and you love to see customers succeed.

*                You are a recent graduate or on your final year of studies towards a degree or related program or other academic certification; equivalent experience accepted in lieu of degree

*                You are able to live and work in South Africa with no additional VISA sponsorship from Cisco

*                You are fluent in English 

*                 A technology enthusiast, enjoying talking about innovation and always keeping up with the latest technology news.

*                A strong communicator with the confidence to engage and talk to a wide range of people.

*                View team collaboration as instrumental to achieving success.

*                Enjoy looking at practical real life challenges and think creatively to solve them.

*               Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.


Program structure:

*                First 7 months (together with all associates from across EMEA): full-time virtual training, shadowing and job rotation. If you have no work experience this will act as your transition from university campus to work life.


*                After 7 months: join the local CX team in South Africa, assuming ownership and responsibility of regional CX deliverables and customer success, supported by ongoing mentorship and guidance to accelerate your continuous development. Shape solutions of real world challenges, closely mentored and integrated into our diverse team.

About Cisco:

It has never been a better time: to lead, inspire and innovate. Today at Cisco we are building teams that are expanding our technological capabilities in exciting new ways across mobile, cloud, security, IT, collaboration and big data spaces, including software and consulting services. Through the Internet of Everything we transform our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. We work with customers across all sectors so your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and beyond. There are over 3 billion people and 10 billion connected things in the world now, and over 50 billion estimated in the future, your career has exponential possibilities at Cisco. Join us to collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to Work.


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.