AppD Senior Technical Consultant
Location:Offsite, Chicago, Illinois, US
Alternate LocationMidwest US
Area of InterestProfessional Services
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you’ll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.
Our inclusive culture promotes a creative, innovative, and collaborative environment that helps drive our globalization strategy.
About the Role
We are passionate about learning the latest technologies and working with different customers to provide them with real-time monitoring and full visibility for their entire application landscape.
Professional Services Consultants deliver successful projects, they make a difference to our clients and provide constant guidance, so customers spend less time fixing issues and more time driving innovation and creativity to deliver exceptional customer experience.
Our mission: AppDynamics Professional Services provides technology and thought leadership for our customers to rapidly and fully realize the value of their investment
- Work in large projects, manage the customer's expectations and drive the technical aspects in the project
- Deliver successful projects and collaborate with project managers to ensure that value is being delivered according to the time plan and the agreed goals
- Creatively craft solutions to solve our customer’s problems
- Enable customers by doing knowledge transfer
- Provide consultation and lead the customer implementation, be a trusted advisor to our customers
- Work with our internal team and cross-teams to share the knowledge and support each other
- Provide guidance to new hires during the onboarding
Success Behaviors (What does success look like?)
Excellent Sr. Constants are self-reliant and proactive, they take new initiatives to increase customer adoption and guide them to get the most value from AppDynamics. Therefore, they receive positive feedback from customers.
When they face problems, they strive to build workarounds, they are self-motivated individuals who seek learning opportunities.
They enjoy working with the team and share knowledge.