AppD Senior Technical Consultant (French Speaking)

  • Location:
    Toronto, Ontario, Canada
  • Additional Location(s)
    Detroit, MI or Montreal, Quebec
  • Area of Interest
    Professional Services
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1284101

Senior Technical Consultant, Professional Services


About Us

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds.  Using AppDynamics, you’ll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.


Key responsibilities

 

  • Develops meaningful relationships with key stakeholders within the customer teams as well as AppDynamics teams (sales, pre-sales, support etc.), adopting a consultative and prescriptive approach that inspires trust and confidence
  • Enable customers to realize the most value from their AppDynamics investments
  • You will be responsible for the technical execution of the project and will work hand-in-hand with the project team to monitor the progress of the project against its technical design
  • Build the technical design and assist with building project plan as needed
  • Concisely convey and evangelize the business value of the combined product and services solution
  • Maintain expert level implementation proficiency and the ability to implement any AppDynamics product independently
  • Keep abreast of dynamic technology landscape with a particular focus on adjacent technologies like microservices, containerization and Cloud
  • Help synthesize learning and trends observed in the field into repeatable technology best practices in collaboration with other AppDynamics functions
  • Mentor other services team members on various technology aspects to promote a culture of technology excellence at all levels
  • Foster collaboration with our product, support and engineering teams and provide feedback from the field on features and functionality
  • This role requires the ability to travel up to 50%

 

 

Critical Experiences

 

  • Master’s in computer science or similar technical field
  • 5+ years of relevant technical experience as technical or pre-sales Consultant for an enterprise software company or for a recognized consultancy firm
  • Understanding of the application performance management space with hands on experience on AppDynamics or competing product a bonus
  • Excellent customer interaction and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional manner)
  • Ability to influence and persuade at all level and gain a ‘Trusted Advisor’ status with key stakeholders
  • Expert, hand-on experience (2+ years) in at least two of the following technical domains
    • SDLC practices including Agile practices, DevOps and CI/CD strategies
    • IT Operations (NOC or similar)
    • Virtualization and/or Containerization
    • Cloud technologies (Azure, AWS, etc)
    • Application Performance Management
    • Broader Application Infrastructure domains (OS, Databases, Servers, etc)
    • Application Development
    • Experience with JavaScript (JQuery, Dojo, AngularJS, etc)
    • Java (J2EE) or .NET
  • ITIL, TOGAF certifications a plus
  • Solid command of the English language (written and spoken) and conversational in French
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