AppD Sales Engineer, UK
Location:London, United Kingdom
Area of InterestEngineer - Pre Sales and Product Management
Technology InterestSoftware Development, Testing
As part of the AppDynamics team you’ll enable our customers to focus on building features rather than troubleshooting issues. Every day, we help our customers proactively prevent application issues and slowdowns and expedite the root cause analysis of those issues. We make the war room a thing of the past by mapping applications end-to-end, in real-time, from the user's end device all the way to backend applications and databases.
As a Sales Engineer you’ll be a trusted advisor who partners with our Field Sales Team to provide unparalleled support to our customers, ensuring they understand the full power of the AppDynamics platform. Everything from demoing the platform to ensuring a successful hand-off to our Professional Services and Customer Success teams after the sale are all in a day’s work for you.
To be successful in this role, you’ll be a technical consultant who thrives in finding and solving our customer’s real-world, production issues. You’re a self-starter with an entrepreneurial spirit who will work closely with our Sales Teams to strategise which accounts to target, generate compelling pipeline generation messages, and customise demonstrations that are relevant to those customers. Looking to grow? We’ll help there, too! Successful Sales Engineers have gone on to leadership roles and beyond.
It’s important for us to say that sometimes a candidate may have that “X” factor. If you think you have potential for this role, go ahead, apply! We keep your application on file, so even if this isn’t the role for you, we look at our database first for new roles that open up.
The impact you’ll have includes:
● Your first meeting of the day could be a deep technical conversation with an architect/engineer followed by a high-level discussion with a CIO that lets your passion for technology shine.
● Aligning our customers with the best solutions based on their unique environments and how we’ll support them.
● Empathetic listener – we are only as good as the customer champions we build.
● Ability to define your own career path – from technical and managerial to even a different domain within Cisco. The sky’s the limit for the right individual.
The experience you’ll need to succeed
● Bring your passion for technology and presenting!
● Every Sales Engineer at AppDynamics has a specialised focus which may include any one of the following:
o Expertise in the following areas: OS command lines including Unix, Linux, Window command prompts as well as Unix, Linux, Windows shell scripting.
o Knowledge of basic networking components and concepts. Ability to troubleshoot basic networking issues that may prevent communication between hosts.
o Experience with application performance management technology and techniques, along with Cloud and Big Data technologies.
o Skilled in Java web application architecture frameworks, distribution mechanisms and messaging components such as servlets, struts, Spring, EJB, web services, RMI, JMS, MQ-Series.
As a team, we believe Sales Engineers are entrepreneurs that own their destiny with full autonomy. We are collaborative partners with our sales team, and all are dedicated to achieving results. Our manager realizes sales can be stressful and may not have traditional working hours, but so long as everyone is in sync, we are able to choose how to best do our job and when those hours might be.
Why you’ll love AppDynamics:
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you’ll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale. We make the digital world work. Our vision is to empower people and machines to continuously advance business performance to benefit everyone
The world is changing. Today, people and devices are more connected than ever before, raising the bar for performance and the customer experience alike. At AppDynamics, we’re unified in our mission to empower the enterprise with an AI-powered application performance monitoring solution that provides visibility and insight into the IT environment, as well as unified monitoring down to the network, so you can make mission critical and strategic decisions that drive business forward in real-time. When AppDynamics was acquired by Cisco for $3.7B it was the day before we were planning on going public. This strategic acquisition was 2.4 times more than we were planning to exit at, which highlights how much Cisco values the AppD business. So, why did they invest so much in us? As part of Cisco, AppDynamics will serve a critical role in helping drive Cisco's continued transformation into a software company. Being a part of the Cisco family allows us to benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
We will ensure that individuals who need help during the application process are provided reasonable accommodation to participate, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
AppDynamics as a part of Cisco is an equal opportunity employer.
We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:
● Competitive compensation for your work.
● Generous time off policy with, paid sick days and an extra day off as our gift to your birthday. We also offer up to 4 weeks of emergency situation time off, should such unfortunate and unexpected situations occur.
● Support for your volunteering activities by giving you additional paid time off (up to 5 days a year).
● Opportunity to broaden your horizons by attending popular conferences.
● Team outing events.
● Flexible work from home
● Baby Gift Program
● Maternity & Paternity Support
● Employee and Family Assistance
● Expert Medical Opinion
● Participation in Cisco Employee Stock Purchase Program