Americas CGEM Global Account Manager - Japan

  • Location:
    Tokyo, Kanto, Japan
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
  • Job Id

Cisco’s vision is to create a next-generation sales experience as a foundation for building next-generation relationships with customers and partners around the world. Also To realize our goal to Be the #1 IT Company, we need to think and act as “One Cisco” - embracing our collaborative business model to deliver an experience that’s seamless, global, faster, easier and virtual.

The Business Entity

CGEM (Country Global Enterprise Model) will lead this evolution in the Enterprise segment with responsibility for our TOP and largest Global Enterprise Clients who are willing and ready to partner with Cisco to implement a truly global architectural approach

The Team

Global Account Manager 

Global Account Manager, a seasoned sales leader responsible for maintaining the relationship with TOP global enterprise Clients. The GAM works to create a seamless customer experience establishing trusted advisor status at a customer executive level. The GAM is responsible for and measured against the long term development value of the client relationship. 

•Reports directly to Regional Sales Manager 
•Required to drive Business strategy and objectives with a few key and strategic Clients in the APJC region.

Job Responsibilities

Global Account Leadership
Drive account strategy and customer success by owning customer CXO relationship and collaborating with Cisco regional (APJC) and HQ teams

Build Trusted Advisor Executive Relationships
Builds a strong and Trusted Advisor relationship with the customer at the executive level (CXO, LoB) including thought leadership and business relevance.

Strategy and Goals
Develops the long term 3 year Business Plan, in collaboration with cross functional team to align with the customer’s long term growth, innovation plans and transformational business opportunities. Drives the execution of a 12-18 month sales plan to meet agreed milestones and goals.

Focus on Strategic Deals
Identifies and closes regional and local innovation opportunities in the accounts through strong relationships with key stakeholders and executives decision makers to maximize Cisco opportunity

Operational Excellence across CGEM Business 
Helps ensure that the territory is operational , efficient and that Cisco continues to deliver on its commitments

Incubating Innovation Plans
Works with the customer to develop an innovation strategy to help save cost and deliver value to their line of Business.