Account Manager

Apply
  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    NC, SC
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    170100 USD - 269500 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1437718
New

(US ONLY) The application window is expected to close on: 3/8/25. 

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received

The location for this role is North Carolina.

Meet the Team

As we continue to uphold our standard of excellence in the Americas Service Provider organization, we are embracing unprecedented innovation as tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile, agile and adopt technology fast to compete aggressively and grow their business. We are confident our model in ASP provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.

Your Impact

We have an exciting Account Manager position open on our team. In this role, you will be able to drive growth through the development and expansion of customer and channel relationships. Cisco Sales is all about Inspiring Dreams, Accelerating Growth, Connecting Worlds, Recognizing Wins, Respect and Enabling you to be your best.

In this Account Manager role, you will have the ability to dissect the territory, determine business drivers, create a strategy for driving growth, and work with internal and external resources to bring that strategy to life. This is a great opportunity for you, as you have the right capability to develop key skills and achieve career advancement in an exciting solutions-oriented business development role. You will be able to manage +15% growth in a Service Provider territory utilizing a channel to market distribution model. You will need to target market opportunities by segment and leverage the available resources to aggressively pursue while also showing sales penetration within a target account list of approximately 15-20 accounts. In order to ensure market-share growth, you will also be required to build the appropriate channel coverage model of partners to their markets. You will also have experience in enabling market growth by utilizing marketing resources and improving the competence of the partner sales reps. Acting as a virtual Regional Manager to our Partners, you will also be responsible for planning recognition of the Partners and accurately reporting sales activity to Cisco management. 

Minimum Qualifications:

  • BA / BS in business administration or equivalent is required along with a strong complementary technical and business knowledge to understand the customers' business drivers and how to align to Cisco solutions. 
  • 5+ years of proven success in outside sales. 
  • 3+ years experience selling IP Technologies (Route/Switch) and/or knowledge of the business partner community/customer. 
  • Strong skills in prospecting, replacing an incumbent, and protecting the Cisco installed base.

Preferred Qualifications:

  • Demonstrated knowledge of a process for managing a large territory, including demand generation, partner development, forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management.
  • Strong technical and business knowledge with complimentary skills to understand the customers business drivers and align to Cisco solution. 
  • Demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy. 
  • Must be an aggressive self-starter with ability articulate Cisco product and business strategies and create the demand and close deals.

#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our
technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Share

Apply