Account Manager

  • Location:
    Memphis, Tennessee, US
  • Alternate Location
    Remote within Midwest Geo
  • Area of Interest
    Sales - Product
  • Compensation Range
    228300 USD - 324200 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1436703
New

The application window is expected to close on: 2/23/2025. 

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Must be located in Memphis, Tennessee, US.



Meet the Team

You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco’s business is outstanding, and our responsibility to each other and our culture is greater. We have a dedicated focus on our customers' success, we are Cisco's growth engine and shape the company’s future. Our values are customer-focused always. Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers.


Your Impact

As an Account Manager at Cisco, you’ll handle a growth target for an assigned territory using a channel go to market distribution model. You will target market opportunities by segment and use available resources to energetically pursue opportunities while also showing sales penetration within a target account list of accounts. You'll have a "hunter" mentality, while at the same time exhibiting strategic sales savvy and building positive relationships with customers. You will sell in a matrixed environment that requires a customer-first approach all the while establishing an outcome where everybody wins.

  • You will play a pivotal role in growing revenue by identifying new sales opportunities and growing relationships with existing clients.
  • By understanding the client's needs and delivering tailored solutions, you will improve customer satisfaction and develop long-term partnerships.
  • Through strategic account planning and execution, you will help improve Cisco's visibility and reputation in the market.
  • You will serve as a crucial link between customers and internal teams, ensuring magnificent communication and collaboration to meet client objectives.
  • By providing insights from customer interactions and market trends, you will enhance the development and refinement of effective sales strategies.

Minimum Qualifications

  • 12+ years of technology sales experience.
  • Demonstrate extensive knowledge and experience leading a large account, including forecasting, quota attainment, sales presentation skills, and short/mid/long term opportunity management is needed.
  • Requires expertise in the market and strong technical knowledge. You can deliver business value to the account and build on customer relationships.
  • Expertise in working with sophisticated strategic accounts including interaction with decision makers and all other executives within the account.
  • You can demonstrate negotiation skills with peers, partners and customers using a win/win philosophy.
  • Be able to position end-to-end solutions and articulate Cisco strategies to senior customer executives.

Preferred Qualifications

  • You have the ability to deliver business value to both End Users and Partners.
  • You have strong technical and business knowledge with complimentary skills to understand the customers’ business drivers and then align them to Cisco solutions.
  • You're an ambitious self-starter with ability to articulate Cisco product and business strategies, and build the demand to complete the deal.
  • You possess the following traits: passion, integrity, trust, leadership, dedication and execution.

Why Cisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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