Account Manager

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  • Location:
    San Francisco, California, US
  • Alternate Location
    San Jose
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    285100 USD - 365600 USD
  • Job Type
    Professional
  • Technology Interest
    Cloud & AI (DCN & Compute)
  • Job Id
    1436526
New


(US ONLY) The application window is expected to close on: 2/15/25

The location for this role is San Francisco or San Jose California.

Meet the Team 

We are a team whose purpose is to deliver profitable growth results by creating a culture where our team performs at their best to ensure customer success.

We have created a dynamic and fun atmosphere to deliver your value to our customers, partners and Cisco. We work hard, play hard and have fun doing it!  We take pride in our work and our collective success is dependent upon teamwork, both internally and externally, and selling in a matrixed environment requires a customer business-outcomes approach while establishing a win-win environment for the reseller partner as well as Cisco. Passion, Integrity, Trust, Leadership, Discipline and Execution are our values and we need to ensure the selected candidate possesses these traits.

Your Impact

Be part of a transformative team driving strategic change within one of Cisco's leading Web Customers! Google is a strategic customer driving disruption through innovation and execution leveraging technology solutions from Cisco.  As an Account Manager for Google DC, you will be responsible for leading the sales engagement, building relationships with the customer, collaborating with services, Cisco Capital and Business Unit leaders defining and executing the short and long-term strategy focused on the business objectives of Google as they evolve their DC networks.

  • Proven track record - You have a reputation and proven track record of success, by working with cross functional teams, and you create a culture of accountability, innovation, and growth.
  • Technical expertise – ability to discuss network architectures, datacenters, and Asics in a technical manner, with the ability to translate to business outcomes.
  • Strategic Market Experience - Strategic and innovative with an external awareness of Service Provider or Hyperscale markets to understand the nuances of selling complex data network solutions as well as other new technology solutions / products.  
  • Communications Skills - Bright, dynamic, and possessing superior verbal and written communication, with the ability to build long lasting customer relationships.  

Minimum Qualifications:

  • 5+ years selling IT solutions to Hyperscalers/SP accounts.
  • An aggressive self-starter with the ability to build customer relationships, articulate Cisco's product and service strategies, create demand and close deals.
  • Requires a minimum BA degree or equivalent
  • Demonstrated ability over 5+ years providing thought leadership, strategic thinking and poses the ability to effectively communicate vision (both written and verbal) and influence cross-functionally.

Preferred Qualifications:

  • Technical expertise in SP Routing and DC architectures
  • Adept at balancing intense short-term pressures with overall long-term goals.
  • Strong executive presence, polish, and political savvy
  • Ability to advocate for your customer with internal stakeholders, including product engineering to align on short- and long-term priorities, best positioning for mutual success.
  • Excellent communication skills and ability to persuade -- using simple communications that convey complex concepts in a compelling, concise, and creative way.

#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our
technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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