Account Manager - Service Provider

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  • Location:
    Riyadh, Saudi Arabia
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Service Provider
  • Job Id
    1437213

Meet the Team

Looking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa Service Provider team at Cisco? There has never been a better time than now to be a part of the Service Provider (SP) industry. Over the last two years, we have seen the acceleration of the digital economy. The role of SPs has never been more important in keeping organizations and customers connected. SPs have proven resilience as they quickly adapted to the sudden shifts in demand and will continue to be the backbone of emerging societies, markets, and industries. As we move forward, they will continue to evolve their strategies to meet shifting customer needs and expectations, providing secure, resilient, balanced, and reliably connected purpose-centric ecosystems. Join us! Be part of an incredible team where you can help build the bridge to possible.

We are Cisco Sales. We sell solutions and products that make our customers successful. Our focus is to tackle customers’ most critical problems and help them harness new market opportunities. We anticipate our customers’ needs as the world shifts in an outstanding transformation and technology impacts everything. You will join a team of highly skilled sales professionals working with Pre-sales Engineering to plan sales strategies, develop proposals, deliver customer presentations, and close the business. At Cisco, you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.

Your Impact

We are looking for an Account Manager with a focus on growing Cisco business with Service Providers in the Kingdom of Saudi Arabia. In this job, you will:

  • Focus on customer experience and become your customers' trusted advisor.
  • Own and develop the Cisco Account Management Business Plan.
  • Orchestrate cross-functional team members to deliver complete business solutions.
  • Plan and implement the sales strategy to meet the agreed landmarks and timescales and ensure that sales targets are achieved or exceeded.
  • Identify and develop new business opportunities.
  • Deliver accurate business metrics, monthly forecasts, weekly commits, and pipeline development reports.
  • Anticipate any change in the opportunities, market, customer needs, and requirements that could impact the overall revenue target.

Minimum Qualifications

  • 5+ years of shown success in achieving and exceeding sales targets.
  • Mastery in developing trusted customer relationships with both technical decision-makers and the business.
  • Sense for business, flexibility, and the instincts to adapt to a high-energy, dynamic environment characterized by innovation and high growth expectations.
  • Excel in working collaboratively within a team.
  • Excellent interpersonal skills in English and Arabic languages.

Preferred Qualifications

  • Sales experience working with telecom/service provider customers.
  • Strong Cisco or competitive technology understanding and business knowledge.
  • Skilled in understanding the customers’ business drivers and aligning these to Cisco solutions.
  • Negotiation skills to craft solutions that are beneficial to our customers and Cisco.
  • Strong operational excellence and financial competence.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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