Account Manager - Service Provider

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  • Location:
    San Diego, California, US
  • Alternate Location
    San Jose, California, US
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    267900 USD - 355100 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1431407

The required location for this position is San Diego, CA. Alternate locations to be considered are Phoenix, AZ and Denver, CO.  The application window is expected to close on 11/29/2024
Why you'll love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything imaginable. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact. Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers' changing business requirements in the digital economy.

 

What you'll do

Cisco is looking to identify an Account Manager with talent, drive, and ambition to sell Cisco solutions and own relationships supporting Cisco’s relationship with Service Provider customers. This role will involve leading the Cisco relationship up to C-level executives. It is a customer-facing role supporting accounts headquartered in the west but with Nationwide and global network footprints.

 

Who you’ll work with

Cisco Systems is one of the most creative companies in the high-tech industry. We hire highly talented individuals who will contribute to Cisco’s leadership in delivering solutions that help customers achieve their business goals.

This is an opportunity based position, driving the full Cisco Product and Software portfolio, focusing on services growth (subscription portfolio, e.g. optimization of services, technical services automation).

You will develop the accounts' competitive strategy, and orchestrate extended team capabilities including engineering, architectural specialists, services specialists, legal, and finance.

 

Who you are

The key performance traits for this role include:

 

Account Development

  • Implementation of the Sales Teams’ sales strategy, ensuring sales targets are met or exceeded in the marketplace.
  • Identify new sales avenues/areas to fulfill revenue objectives.
  • Maintain a high-profile Cisco presence in the marketplace by creating robust solutions with customers that turn a sales relationship into a long-term partnership. 
  • You will work within an extended team to execute against a sales strategy, lead large complex deals, and position the business value of SP solutions to CTO’s, CSO’s, CIO’s and business leaders within your accounts.

 

Financial Performance

  • Control costs to ensure that expenditure is handled under budget.
  • Develop and deliver accurate sales forecasts.
  • Hit defined targets and contribute to Cisco's overall profitability, success, and positive image in the marketplace.

 Requirements:

• BA / BS in business administration or equivalent is required along with strong complementary technical and business knowledge to understand the customers' business drivers and how to align to Cisco solutions. • 5+ years of proven success in outside sales. • 3-5 years demonstrated experience selling IP Technologies (Route/Switch, Networking, Software) and/or knowledge of the business partner community/customer  • Demonstrated skills in prospecting, replacing an incumbent, and protecting the Cisco installed base.• Demonstrated knowledge of a process for managing a large accounts, including demand generation, partner development, forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management. • Must have the ability to deliver business value to both End Users and Partner. • Strong technical and business knowledge with complimentary skills to understand the customers business drivers and align to Cisco solution. • Proven track record of negotiating at major accounts.  Demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy. • Must be an aggressive self-starter with ability articulate Cisco product and business strategies, and create the demand and close deals.

 

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re only about hardware, but we’re also a software company and a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

 Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.  Passion for technology and world changing? Be you, with us! 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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