Account Manager - Public Sector & Enterprise - Sri Lanka - 9 to 15 Years

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  • Location:
    Colombo, Sri Lanka
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1441135

Meet the Team

Cisco Sri Lanka is seeking a seasoned, strategic Account Manager to lead and expand our engagement across the Public Sector and Enterprise landscape. This high-visibility role is integral to Cisco’s national growth agenda and digital transformation initiatives, leveraging our comprehensive portfolio—from secure networking and cybersecurity to cloud, collaboration, and SaaS solutions.

As the Account Manager, you will be entrusted with developing and handling strategic relationships across key stakeholders, including Ministries, Government Agencies, State-Owned Enterprises (SOEs), and leading private-sector institutions. You will drive mission-critical technology initiatives that align with national imperatives—such as digital infrastructure, e-governance, public service modernization, healthcare innovation, connected education, and national security.

This is an outstanding opportunity to be at the intersection of business, policy, and technology—shaping how Sri Lanka builds its digital future, with Cisco as a trusted transformation partner.

Your Impact

Engage Public Sector & Enterprise accounts and exceed quota targets.

Strategic Customer Engagement & Relationship Management

  • Lead Cisco’s customer relationships across key Public Sector and Enterprise accounts in Sri Lanka, including Ministries, Regulatory Bodies, State-Owned Enterprises, and large private organizations.
  • Build and maintain deep, positive relationships with C-level executives, technology decision-makers, funding agencies and operational partners.
  • Understand customer mandates (e.g., Digital Economy, Smart Nation, E-Government, Health Tech, edtech), public policies, procurement cycles, and national development goals.

Sales Account Leadership & Execution

  • Define and complete strategic account plans that align Cisco’s solutions with customer priorities.
  • Deliver on growth targets and sales KPIs across Cisco’s product and service portfolio including Networking, Security, Collaboration, Data Center, and Software (SaaS).
  • Drive solution selling and value-based engagements with clear return on investment articulation, strategic value assessments, and transformation roadmaps.
  • Navigate complex procurement processes including government tenders, framework agreements, and channel partner enablement.

Territory, Pipeline & Partner Ecosystem Management

  • Maintain an active, high-quality 4-quarter pipeline and deliver accurate forecasts.
  • Collaborate cross-functionally with pre-sales (Solution Engineering), product specialists, channel managers, and marketing teams.
  • Leverage Cisco’s ecosystem of technology and delivery partners to drive customer success and scalable go-to-market initiatives.

Minimum Qualifications

  • 10+ years of shown B2B sales experience in public sector and enterprise technology markets, preferably in Sri Lanka .
  • Prior success in selling sophisticated IT solutions (networking, cloud, cybersecurity, collaboration, SaaS) to CIOs, CTOs, IT Directors, and Digital Transformation leaders in Public Sector.
  • Strong understanding of Sri Lanka’s public procurement processes, government digital strategies, and enterprise transformation trends.
  • Proven track record to influence policy partners, interpret government RFPs, and win strategic IT projects through consultative selling.
  • Experience working with system integrators, beneficial resellers, and local channel ecosystems.

Personality & Fit

  • A self-starter who thrives in fast-paced, high-stakes environments.
  • Technically curious, commercially savvy, and highly customer-centric.
  • An articulate communicator, confident presenter, and influencer with integrity.
  • Collaborative, team-first attitude with the ability to mobilize the One Cisco team to deliver value.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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