Account Manager - Melbourne

  • Location:
    Melbourne, Australia
  • Area of Interest
    Business Development
  • Job Type
    Professional
  • Technology Interest
    Big Data, Analytics, Cloud and Data Center, Internet of Everything, Networking, Security
  • Job Id
    1421326

Why you'll love Cisco

As you change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything, from entertainment, retail, healthcare, and education to public and private sectors, smart cities, and everyday devices in our homes. Here, that means you will take creative ideas from the drawing board to dynamic solutions that have world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part of a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You'll Do

Cisco is looking to identify a Senior Account Manager with talent, drive and ambition to sell Cisco solutions and own relationships in support of the largest enterprise customers in the retail industry.

This is an opportunity-based position, driving the full Cisco Product, Software and services portfolio across all levels of the customer. You will develop the competitive account strategy in conjunction with the account team and orchestrate the extended team capabilities including, systems engineering, architectural specialists, services specialists, legal and finance to drive outcomes. You will also focus on driving the Strategic Account Planning, Sales strategies, and execution.

Key Responsibilities:

The Account Manager will be responsible for $25M+ in revenue. This role will have direct responsibility for the strategy and execution. As such, they will partner with Cisco’s services to formulate and drive an all-encompassing focus across the full solution life cycle.

  • Focus on profitable revenue generation in product and services
  • Achieve and exceed defined targets and contribute to overall profitability, success, and positive image of Cisco in the marketplace.
  • Will strategically drive Cisco's end-to-end vision for our customers, as well as maintain an in-depth understanding of competitive conditions, industry practices, market opportunities, and customer requirements
  • Expanding Cisco presence driving relevance to customer's key business objectives
  • Building and maintaining executive level relationships with customer and internally at Cisco
  • Creating customer value for client account
  • Develop and deliver accurate sales forecasts
  • Lead the selling strategy creating short and long term plans based on research and a deep understanding of business and technology trends

Who You Are

  • You are a self-starter able to work within an extended team to execute against a sales strategy, lead large complex deals and position the business value of IT solutions to CIO’s and business leaders within your account(s)
  • Sales experience handling large enterprise accounts, experience selling complex solutions to executive management.
  • Ability to network within a customer organisation to identify all key influencers and decision makers. Ability to work well with team members and collaborate effectively across the extended account team and the different internal business units where required.
  • Consistent record in influencing cross functionally and working closely with technical teams to drive timely delivery for customer requirements
  • Demonstrated strategic, business development, and sales/account development experience working within the industry
  • Demonstrated ability to provide thought leadership, think strategically and effectively communicate vision (both written and verbal) and influence cross-functionally
  • Adept at balancing intense short-term pressures with overall long-term goals
  • Strong executive gravitas, polished, and politically savvy
  • Excellent communication skills and ability to persuade -- using simple communications that convey sophisticated concepts in a compelling, concise, and creative way
  • Extensive experience in closing large, strategic deals
  • Strong understanding a broad range of Cisco technologies.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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