Account Manager, Service Provider

  • Location:
    Jakarta, Indonesia
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Service Provider
  • Job Id
    1425669
What You’ll Do

We are currently recruiting for a highly experienced Account Manager to move into Cisco’s Service Provider Sales Team. This is an exciting space for Cisco and the successful candidate will have the responsibility for leading the engagement with a key ‘named account’ headquartered in Indonesia that are relying on strategic partners like Cisco to enable their transformation to new business models and go to market offerings to ensure their long-term competitiveness.  The role as minimum would require you to:
  • Build relationships within all layers of your allocated Service Provider leveraging your understanding of Cisco’s relevance and strategies around the Indonesian Service Provider market;
  • Demonstrate your experience in actively creating new business opportunities and operating within a competitive market to drive large/complex transformational outcomes.
  • Creating and driving comprehensive account strategies and maintaining business operations discipline with respect to forecast, pipeline development and account planning.
  • Display leadership through sharing of knowledge/skills and act as a source of expertise for others.
  • Partnering effectively with internal and external parties to build solutions

Who You’ll Work With

You will be part of the Indonesian Cisco Service Provider business supported by in country Systems Engineers and an overlay team of sales and technical specialists.

Who You Are
  • 7+ years account management experience
  • Must have experience handling multi-million-dollar quotas and operating in a team environment;
  • Ability to lead virtual sales team to meet agreed targets, develops sales plans for specific accounts in line with company strategy
  • Strong selling skills in large accounts as well as sound knowledge and experience in selling complex SP & IT solutions & services.  Specific examples of outcomes based sales is essential;
  • Must be a self-starter and strong closer, with multi-tasking ability;
  • Understanding of large business organizations and their buying cycles;
  • Demonstrated experience with solution / outcomes based selling.
  • Ability to effectively engage at Senior / CXO Level 
  • Ability to build natural momentum within incumbent accounts while succeed in displacing competitors in historically ‘ABC’ Accounts or Spaces…
  • Ability to grow an established Cisco install base
  • Strong relationship management skills
  • Excellent communication/presentation/negotiation skills
  • Working knowledge of product & solutions including software and subscription sales
  • Proven leader in a matrix management environment
  • Superior oral presentation skills
  • Ability to work under pressure in a results-focused environment
  • Able to relate technical principles in simple terms
  • Ability to work & relate with business & people at all levels
  • Requires practical experience using influence management to achieve goals
  • Must exhibit the ability to think strategically and demonstrate initiative

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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