Account Manager- Global Service Provider

  • Location:
    Melbourne, Australia
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
  • Job Id

The Team

Global Service Provider (GSP) are currently recruiting for a highly experienced Account Manager to move into Cisco’s Global Service Provider Business Unit. This is an exciting space for Cisco and the successful candidate will have the responsibility for leading the engagement with key ‘named accounts’ that are relying on strategic partners like Cisco to enable their transformation to new business models and go to market offerings to ensure their long-term competitiveness. 

Role & Responsibilities:

  • Building relationships within all layers of key Service Provider Customers 
  • A strong understanding of Cisco’s relevance and strategies around this ‘go-to- market’
  • Actively creating new business opportunities 
  • Dealing within a competitive market including success with large/complex competitive displacement deals
  • Creating and driving comprehensive account strategies
  • Demonstrating a complete approach to business operations (forecast, weekly commit, pipeline development) 
  • Displaying leadership through sharing of knowledge/skills and act as a source of expertise for others
  • Partnering effectively with internal and external parties to build solutions
  • Ability to build CXO level stakeholder relationships 
  • Likely option to cover key Service Provider customers within Australia


  • Extensive account management experience with solution selling mindset
  • Ability to drive and deliver multi million-dollar quotas while engaging at senior CXO Level 
  • Demonstrated experience in leading virtual sales team to meet agreed targets, develop sales plans for specific accounts in line with company strategy
  • Strong selling skills in large accounts especially complex Service Provider & IT solutions & services
  • Must be a self-starter with strong multi-tasking ability
  • Understanding of large business organizations and their buying cycles is preferred
  • The ability to build natural momentum within incumbent accounts while succeed in displacing competitors.
  • Growing an established Cisco install base
  • Excellent communication/presentation/negotiation skills
  • Proven leader in a matrix management environment
  • Superior oral presentation skills
  • Must exhibit the ability to think strategically and demonstrate initiative 

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.

Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.