Account Manager - Enterprise

  • Location:
    Tokyo, Kanto, Japan
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
    Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking
  • Job Id


Due to the current COVID-19 health crisis, the escalating visa/travel restrictions in place and other practical difficulties associated with international travel, we are currently unable to extend offers to anyone who is not currently working/living in [country] or whom we judge is unlikely to be able to start work for us in Japan on our desired start date.  Consequently, until further notice we will be prioritizing candidates who are in this location and whom we believe can start employment as expected in this location on our desired date. We're keeping the situation under review and we will adjust our position as relevant circumstances change.


Enterprise Account Manger who will be incharge of Big Manufacturing Companies. Mainly focus on Electronics Industry and other manufacturing sub-industries.


What You'll Do

Global Account Leadership

Global and Theater/ Region / Country Leadership of the account/s and the customers' business by collaborating with a virtual team across the region.

Build Trusted Advisor Executive Relationships

You build a strong and Trusted Advisor relationship with the customer at the executive level (CIO, Managing Director Level) including thought leadership and business relevance.

Account and Goals

-You develop the long term 3 year Cisco Account / Territory Management Business Plan, in collaboration with cross-functional team to align with the customer's long-term growth, innovation plans and transformational business opportunities.

-You drive the execution of a 12-month account sales plan to meet agreed achievements and goals.

Focus on Strategic Deals

You identify and close regional / country strategic opportunities in the accounts through positive relationships with key partners and regional executive decision makers to maximize Cisco opportunity

Operational Excellence across the Region

You ensure that the account is operational efficient and that Cisco continues to deliver on its commitments

Global Customer Representative

You represent the country, theatre and/ or Global view with the Vertical Management teams, ensure information, and operational excellence is consistent locally, regionally and globally across each account

Incubating Innovation Plans

You work with the customer to develop an innovation to help save costs, deliver value to their business and gain a competitive advantage.


Who You'll Work With

Japan Enterprise Manufacturing Sales Ops is responsible for some of the largest and most valuable Cisco enterprise customers in Japan. Our vision is to be recognized by our customers as the industry leader in meeting their global business needs by using our uniquely global customer experience to deliver innovative, flexible and customer-centric solutions and services.


Who You Are

You will have a minimum of 3+ years account management experience dealing with a targeted customer segment or similar companies, working in a fast-growing High Technology Company.



  • Working across boundaries
  • Earning Trust
  • Developing Self
  • Developing Others
  • Demonstrating Passion
  • Achieving Results
  • Shaping
  • Building Capabilities
  • Leading Change

Skills required

  • Track record of selling large and complex Technology solutions with specific focus on driving business outcomes for clients, led through Services
  • Self-starter with the ability to build executive relationships, articulate product and business strategies, create demand and close deals
  • Good base knowledge of client business models is important.
  • Knowledge of and a contact network in the target customer, as well as insight into issues and trends affecting the customer and their industry sectors
  • Ability to lead a virtual team from the various lines of business within Cisco Systems including Inside Sales, Systems Engineering, Consultant Systems Engineering, Field and Product Marketing, Product Management and Business Unit
  • You have strategic technical knowledge, and can succeed as a leader and mentor in a demanding and rewarding sales environment.
  • Strong leadership skills in a global teaming environment
  • Specific examples of closing large, strategic deals
  • Executive “CIO” Experience
  • Strategic Ability (able to build a country/ regional long and short term business and sales account plan)
  • Areas of innovation experience
  • Ability to communicate


#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!