Cisco Careers

Role : Account Manager - Commercial

Location : Colombo , Sri Lanka

Our Company

We connect and secure everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us inquisitive cities, connected cars, and handheld hospitals. And we do it in style with outstanding personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired hard workers. We celebrate the creativity and diversity that fuels our innovation. We are optimists and we are doers. We are Cisco!

The Challenge

We at Cisco are looking for a Account Manager, Commercial Enterprises responsible for achieving business goals through the sale of Cisco’s products and services. You will be part of our savvy sales team, working with Cisco customers across Commercial Enterprises . This includes the development of long-term relationships with senior executives and functional stakeholders at key accounts / partners as well as crafting account plans for new relationships. The Account Manager will achieve this through solution selling capabilities and direct, face-to-face engagements with the customer. The individual will be responsible for navigating through the customer's organization. This is a key role at one of the hottest technology companies in Colombo – and entire Sri Lanka! The right fit will be high energy, self-motivated, data-minded, naturally inquisitive, tech-savvy, collaborative , execute big with prior SaaS sales experience. Do you value extraordinary benefits, and one of the best places to work in the world?

What you’ll do

Engage Commercial Enterprise accounts and exceed quota targets.

• Sales strategies - Develop effective and specific account plans to ensure revenue target delivery and balanced growth across all Cisco products & services. Develop relationships in existing customers and demonstrate to drive strategy through organization.
• Activity —Develop customer knowledge, build relationships by driving activities and face to face meetings at all levels of the account.
• Trusted advisor – Software / SAAS sales experience with Enterprise / Service Provider clients experience a plus - Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise);
• We love someone with good Customer Acuity - Actively understands each customer's technology footprint, strategic growth plans, technology strategy and the competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer;
• Territory and Account Leadership - Lead account relationships, prospect profiling, and optimise sales cycles. Reassure all accounts to become Cisco references;
• Business Planning – Develop and deliver comprehensive business plan to address customer's priorities and hurdles. Apply Strategic Value Assessments, benchmarking and Return on Investment data to support decision process.
• Pipeline planning & Operational Excellence - Follow a well-adapted approach to maintaining a rolling 4Q pipeline. Keep pipeline current , forecast and deliver accurately on a weekly basis;
• Pipeline partnerships – Use and collaborate with support organizations including Solution Engineering, Product Sales Specialists , Channels , Marketing, Inside sales, Partners to funnel pipeline into the assigned territory / accounts.
• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
• Support all Cisco promotions and events in the accounts / territory.

Ideal candidate will have:

• 8+ years Enterprise sales experience with consistent track record selling IT solutions (preferably software, SaaS) to CIOs , CISOs , COOs, Business Heads & IT organisation across enterprises ;
• Demonstrated success in developing and executing sales & partner strategies, achieving sales targets and growing customer accounts consistently.
• Experience in managing Channel partner relationships, strategic partner relationships and driving sales outcomes.
• Strong communication, negotiation, inter-personal skills and manage customer delight.
• Ability to work in a fast paced, dynamic environment and manage business priorities.
• Ability to work effectively in a team environment and rally the account team as One Cisco.
• Strong understanding of Information technologies, Secure networking , SaaS and its impact across Enterprises.
• Validated Sales Excellence and creative, problem-solving approach.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!