Account Executive

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  • Location:
    Macclesfield, United Kingdom
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Collaboration
  • Job Id
    1431917

Meet the Team 

The Account Executives are the face of the business, working with the NHS utilising a consultative selling approach and growing working relationships to become a trusted advisor to all hierarchical levels within the NHS.

You’ll get to work across our vast omni-channel CPaaS portfolio of 14 channels including - Bi-directional SMS, RCS, WhatsApp, Interactive Voice Messages, Agent calls, AI-powered Chatbots, Online surveys, Video consultations, Digital Mail and Physical Post.

You will collaborate with internal teams to ensure the success for the client, predominantly the desk-based Client Success Managers. 

Your Impact 

As an Account Executive, you will be selling directly into the NHS and collaborating with Cisco Partners to fulfill the target.

The role is predominantly a home based role, with meetings being delivered via Webex but two times a month, a full day is required in the Alderley Park office. UK Travel to see clients face to face with overnight stays as required.

Target - Achieve sales productivity & revenue targets through renewal, growth and new business. Maintain and develop relationships with existing clients, identify and close and new business prospects.

  • Manage and prospect the existing customer base to create upsell and cross-sell opportunities ensuring the growth target is achieved as set by the company.
  • Listening to customer requirements and presenting appropriately to make a sale.
  • Maintaining and developing relationships with existing customers in person and via telephone calls, emails and face to face meetings.
  • Contacting potential customers to prospect for new business achieving set targets.
  • Negotiating the terms of an agreement and closing sales;
  • Gathering market and customer information;
  • Representing their company at trade exhibitions, events and demonstrations;
  • Challenging any objections with a view to getting the customer to buy.
  • Advising on forthcoming product developments.
  • Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
  • Tracking, reviewing own sales performance, aiming to meet or exceed targets;
  • Attending team meetings and sharing best practice with colleagues.

Experience required -

  • Have a proven track record of overachievement in a target driven sales environment
  • structures and identify key stake-holders
  • Comfortable learning new concepts and speaking about technology
  • Experienced in preparing proposals and delivering high-quality, tailored demonstrations
  • Engage proactively with prospective clients and build relationships on a consultative basis; learning about prospects’ businesses, challenges and needs
  • Have already honed the confidence and gravitas to represent and effectively articulate a value proposition
  • CPaaS sales experience, into the NHS is a preference.
 

Minimum Qualifications:

  • Full clean driving license
  • 3 years of consultative sales experience 
  

#WeAreCisco 

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. 

 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! 

 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!  


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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