Account Executive - Services and Buying Programs - Boston 1441345

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  • Location:
    Boston, Massachusetts, US
  • Alternate Location
    New Hampshire; Rhode Island; Upstate New York
  • Area of Interest
    Sales - Product
  • Compensation Range
    233100 USD - 306600 USD
  • Job Type
    Professional
  • Technology Interest
    Services & Software
  • Job Id
    1441345
New

The application window is expected to close on 5/5/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidate must reside in or willing to relocate to Boston


Meet the Team

As an Account Executive - Services and Software Sales, you will be hunting and closing deals that encompass all the premium services and software buying programs Cisco has to offer at Cisco’s top Enterprise customers.

This position centers around services account management and requires relationships with a diverse group of internal and external constituents to see opportunities and ensure deals are completed accurately and in a timely manner. You will work with skilled account management and other specialist sales teams, as well as delivery teams responsible for the successful customer outcomes.

Your Impact

  • Build and maintain relationships with customers and partners, from individual contributors to C-suite executives, through regular meetings and ethical sales methods.
  • Plan and prioritize sales activities to achieve business objectives, exceed quota targets, and develop long-term sales strategies.
  • Lead and coordinate with internal teams to deliver comprehensive service sales solutions and partner with extended services team resources throughout the sales cycle.
  • Sell solutions from Cisco’s service offerings, using a consultative approach to address unique business problems and strategic objectives.
  • Navigate procurement processes, negotiate service pricing, and manage margins to align with customer needs and Cisco's terms.
  • Attend and present at meetings, liaise internally and externally, and tailor communication to diverse cultures for effective stakeholder management and business development.
  • Follow standardized sales processes, manage forecasts with regular submissions, and ensure timely responses to sales inquiries
  • Work collaboratively with customers, channel partners, and account team members to meet business goals and objectives; use appropriate communication methods to influence others and establish relationships.
  • Support customers during the sales process; seek and take appropriate actions on customer requirements while balancing business needs; resolve difficult issues efficiently and in a professional manner; take responsibility for customer satisfaction and loyalty.

Minimum Qualifications

  • BA degree - MBA or graduate degree preferred
  • 5+ years of experience in the tech sales space
  • Track record of closing business and exceeding targets

Preferred Qualifications

  • Experience applying knowledge of sales growth, market drivers, key customer business drivers, and opportunities to do strategic account planning, establishing, prioritizing and implementing.
  • Experience driving a course of action to accomplish broad account objectives and sales strategies, using knowledge to identify and cultivate future sales opportunities to build a strong (3x or better) pipeline.
  • Experience identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities with sound analysis and judgment.
  • Familiar with CPQ and EAMP tools for service and software quoting.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

@Cisco #CiscoJobs #WAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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