Account Executive - Services - USPS SLED East

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  • Location:
    Offsite, Iselin, New Jersey, US
  • Alternate Location
    New York (NY), Philadelphia, PA (PHL, PA), RTP, NC, East Coast
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    263100 USD - 315200 USD
  • Job Type
    Professional
  • Technology Interest
    Services & Software
  • Job Id
    1433171

Job Title: Account Executive - Services - USPS SLED East


The application window is expected to close on 12/22/2024.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Join the dynamic Services and Software Sales team in SLED East, where we empower our State, Local Government, and Higher Education customers to achieve their most impactful goals. Be part of the team that drives and enables our customer’s success!

Your Impact

The Account Executive - Services role is responsible for driving the sales of Cisco's premium service offerings. This role involves engaging with customers to understand their business needs, promoting Cisco's service solutions, and developing strategic partnerships to maximize revenue opportunities. The ideal candidate will possess strong sales acumen, excellent communication skills, and a deep understanding of Cisco's service portfolio.

Key Responsibilities:

  • Sales Strategy Development: Develop and implement effective sales strategies to promote Cisco's premium services, aligning with overall business objectives.
  • Customer Engagement: Build and maintain strong relationships with key stakeholders and decision-makers within customer organizations.
  • Solution Selling: Understand customer needs and challenges and propose tailored service solutions that deliver tangible business value.
  • Market Analysis: Monitor market trends, competitive landscape, and customer feedback to identify new business opportunities and areas for growth.
  • Collaboration: Work closely with internal teams, including product management, marketing, and technical support, to ensure seamless delivery of services.
  • Performance Tracking: Track and report on sales performance metrics, adjusting strategies as needed to meet or exceed sales targets.
  • Continuous Learning: Stay informed about the latest developments in Cisco's service offerings and industry trends to provide informed recommendations to customers.

Minimum Qualifications 

  • Bachelor’s degree in Business, Marketing, or a related field
  • Proven experience in sales, preferably in the technology or services sector
  • Experience in managing client relationships and understanding customer needs
  • Strong verbal and written communication skills

Preferred Qualifications

  • Strong understanding of Cisco's service portfolio is highly desirable
  • Excellent negotiation and closing skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Proficiency in CRM software and Microsoft Office Suite
  • Willingness and ability to travel as required to meet with clients

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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