Account Executive - Service's sales - Bangalore - 10+ Years

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  • Location:
    Bangalore, India
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1443064
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Meet the Team

The Cisco Account Executive - Services, is a customer-facing role to own the overall success of Cisco services business for EMEA HQ Global Accounts. This includes management of account plan activities, generation of a balanced and healthy pipeline, forecast and achievement of bookings, contract profitability and customer experience.

Your Impact

  • Dedicatedly engage with the customer executives to sustain and build deep relationships to become a trusted advisor
  • Identify customer business issues, challenges, care-abouts
  • Communicate issues and solutions to executives in a way, which is thought-provoking and insightful.
  • Present a comprehensive groundbreaking business case (includes a customer problem/challenge) describing how Cisco’s solutions align with the customer’s strategy and encouraged business outcomes;
  • As needed, calculate the customer’s positive return on investment demonstrating the value of the Cisco’s proposed solution.
  • Negotiate the terms of an agreement, including, but not limited to price, service scope (SoW) and close sales aligned to committed times and volumes
  • Capture market and industry information

Minimum Qualifications

  • You have At least 10+ years’ experience in solution sales as Account Manager or Service Account Manager
  • You have sales or service delivery experience in the Enterprise market
  • You have experience in building partner interlocks and also presenting analysis and business outcomes in a concise and detailed way
  • You have the ability to coordinate multiple related initiatives effectively by leading and demonstrating cross functional team and resources.
  • You have the ability to influence decisions related to Cisco services and Cisco technologies across customers IT organization and Lines of business
  • You have solid understanding of IT Service Management and the ability to map differentiated Cisco Services into existing or IT Service landscapes
  • Ideally you have knowledge of Cisco services offerings, software portfolio, data & analytics, security and industry trends (e.g. cloud, AI, Security)
  • You are self-organized and self-motivated
  • Ability to prepare Strategic Business Planning, Business & Financial Acumen and strong negotiation skills, presentation skills

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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