Accessibility Director

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    US Remote
  • Area of Interest
    User Experience Design
  • Compensation Range
    193200 USD - 260800 USD
  • Job Type
    Professional
  • Technology Interest
    AI or Artificial Intelligence, Big Data, Analytics, Cloud & AI (DCN & Compute), Cloud and Data Center, Collaboration, Internet & Mass Scale Infrastructure, Internet of Everything, Network (incl: IIoT, SD-WAN, & ThousandEyes), Networking, Portfolio, Security, Security and Observability, Service Provider, Services & Software, Software Development, Webex (Collaboration), Wireless, Mobility
  • Job Id
    1434756

*The application deadline is Feb. 17th, 2025.

*Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

*Location preferred: US Remote




Accessibility Director  

 

Why You’ll Love Cisco: 

We change the world; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. 

Who We Are: 

The Office of Accessibility develops and executes the end-to-end enterprise-wide accessibility strategy for Cisco. We champion accessibility awareness and inclusivity, building on Cisco’s people-first culture. The Office of Accessibility collaborates cross-functionally within Cisco’s People, Policy, and Purpose (3P) organization’s Social Impact and Inclusion Office - particularly with the People & Communities organization, our Legal organization, and across engineering teams to drive adoption, execution, consistency, and collaboration across the enterprise.  

What You'll Do: 

As an accessibility director, you will be responsible for leading a current team of two to three accessibility consultants aligned to our business units.  The team works with business units and leadership to shape the direction of accessibility at Cisco by providing design and accessibility subject matter expertise to projects and other initiatives on inclusive and accessible products. In this role, you will collaborate with project teams, designers, developers and quality assurance analysts and guide them based on your combined experience with development and accessibility expertise.  

Who You Are: 

  • Serve as a digital accessibility director and consultant. Collaborate with architects, developers, researchers, product owners, test teams and designers to find workable solutions and to ensure specifications are clearly defined. 
  • Lead a team of accessibility consultants aligned to various business units 
  • Create and drive quarterly accessibility product reviews with the business units 
  • Ensure business units are updated regularly on upcoming regulations and ensure compliance 
  • Consult with teams on design and accessibility programs and seek out best practices to fill gaps 
  • Partner with key stakeholders and functional leadership to represent the Office of Accessibility in advocating for the best solution while communicating tradeoffs 
  • Proactively identify risks and collaborate with team members and leadership to mitigate the identified risks 
  • Collaborate with teams to determine roadmaps to reach desired results. 
  • Assist with research and coordination of response to consumer accessibility feedback and issues. 
  • Actively participate in design, development and testing protocols, as needed. 
  • Communicate guidelines for architects, designers and developers to aid in compliance with the current version of the Web Content Accessibility Guidelines (WCAG). Engage in quality audits and assist with remediation roadmaps, where necessary. 
  • Provide recommendations on the use of assistive technology from the user’s perspective. 
  • Collaborate in the development and implementation of outreach and training. 
  • Remain up-to-date on trends and developments in the area of web, application and software accessibility / inclusion. 
  • Formally observe user interviews and usability sessions. 

 Minimum Requirements:

  • Bachelor’s degree 
  • Five years of related work experience, including UX design or product experience, and accessibility expertise
  • Excellent understanding of WCAG, 508, ADA, and other accessibility standards and regulations

Preferred Qualifications:  
  • Proven ability to build relationships and communicate strategic plans 
  • Proven leadership and management skills 
  • Must be able to demonstrate an ability to champion accessibility with stakeholders 
  • Ability to identify current accessibility landscape, needs, and priorities and translate these into actionable plans (roadmaps, resource plans, change management plans) 
  • User testing best practices given frequent requests to test internal products and websites
  • Knowledge of user experience design best practices, interactive design principles, guidelines, and relevant policies, including current web accessibility standards. 
  • Advanced knowledge of semantic HTML and Javascript or accessible native mobile development 
  • Advanced knowledge of the appropriate use of ARIA markup or accessible native mobile development techniques 
  • Experience with JAWS, NVDA, iOS VoiceOver, and/or Android Talkback, Advanced user of these tools 
  • Experience maintaining reusable component libraries preferred 
  • Experience collaborating with large teams 
  • Strong communication, facilitation and presentation skills 
  • Ability to problem-solve and work independently 


Why Cisco: 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colorful hair - Don’t care. Tattoos - Show off your ink. Like polka dots - That’s cool. Pop culture geek - Many of us are. Passion for technology and world changing - Be you, with us! 

We will ensure that individuals who need help during the application process are provided reasonable accommodation to participate, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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