APJC CX FAST Deal Consultant Manager

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  • Location:
    Bangalore, India
  • Area of Interest
    Finance
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1431863

Meet the Team

Customer Experience (CX) and Operations Finance is the team who partners to lead growth in Services and drive the company’s operations and transformation, as well as building high-value experiences for our customers, partners, and employees

The combination of Geo, Product Management, Renewals, Operations, Compliance and Delivery finance teams allows us to both perform and transform – providing our business partners with the business insights that they need to reach their goals.

We pride ourselves on a global, collaborative team dynamic that expects accountability, diversity and an atmosphere of fun!

Your Impact

You will lead the APJC CX FAST team of 2-3 members. As a member of the CX FAST (Financial Assurance and Strategy Team), you will often collaborate with multiple partners to structure CX non-standard deals. As a Deal Consultant , you will be responsible for the functional assurance of deals and eventually provide objective business recommendation to the deal approvers. In the process, you will work with various partners including Account Team, CX Delivery, CX Renewals, Commercial Finance, Legal and play a critical role as a trusted advisor of your business partners.

Responsibilities include:

  • Support CX Renewal / Sales team to improve KPI such as ACV, Gross Margins and discounts, to maximize CX business performance
  • Support and advise Account team and Renewal team to build best possible deals construct with CX offerings
  • Assure non-standard CX deals and provide functional assurance in MDM to better inform deal approvers
  • Work with CX regional P&L leads to jointly support business partners
  • Support FAST leadership on ad-hoc reports or complex deals, account views , and Discount trends
  • You will work closely with individuals from many different organizations including Account Team, CX Renewals, CX Delivery, Finance, Legal and CX Product Management.

Minimum Qualifications:

  • Bachelor's degree in Business or Finance. A recognized Finance qualification is highly preferred.
  • 10+ years of experience
  • Sales or business facing experience
  • Deep understanding of financial concepts
  • Communication, Influence and Negotiation skills

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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