AI Solutions Engineer

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  • Location:
    Chicago, Illinois, US
  • Alternate Location
    US Remote Central US preferred (Chicago, Dallas, Denver)
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    202900 USD - 275100 USD
  • Job Type
    Professional
  • Technology Interest
    AI or Artificial Intelligence
  • Job Id
    1434135

The application window is expected to close on: January 27,2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Locations: US Remote Central US preferred (Chicago, Dallas, Denver)

Meet the Team

The AI Software & Platform Team delivers AI products so businesses around the world defend against threats and safeguard the most important aspects of business with security resilience. We are passionate about making businesses secure and simplify security with zero compromise.

Your Impact

The Sales Engineer serves as a technical expert in the sales process, working closely with the sales team to provide technical knowledge and support to prospective clients. This role involves understanding customer requirements, demonstrating product capabilities, and ensuring successful technical integration of solutions.

Key Responsibilities:

Technical Expertise and Support:

  • Provide technical support and guidance during the sales process by identifying customer needs and aligning them with product capabilities.
  • Develop and deliver technical presentations and demonstrations to prospective clients.

Solution Design and Customization:

  • Collaborate with clients to design customized solutions that meet their specific requirements.
  • Work with product development teams to ensure customer feedback is incorporated into future product releases.

Customer Engagement and Relationship Building:

  • Build and maintain strong relationships with clients by serving as their technical advisor.
  • Address and resolve technical inquiries and concerns raised by clients.

Proposal Development:

  • Assist in the preparation of technical proposals and documentation to support sales efforts.
  • Ensure all technical aspects of proposals are accurate and clearly articulated.

Cross-Functional Collaboration:

  • Work closely with sales, product management, and engineering teams to ensure a cohesive approach to customer engagement.
  • Provide training and support to the sales team on product features and technical specifications.

Market and Product Knowledge:

  • Stay up-to-date with industry trends, competitor products, and emerging technologies.
  • Continuously expand knowledge of product offerings and technical specifications.

Minimum Qualifications

  • Bachelor’s degree in Engineering, Computer Science, or a related field.
  • Proven experience in a technical sales or engineering role,
  • Required to have worked in AI and Enterprise SaaS or Security
  • Working Knowledge of Docker, Kubernetes, Python, REST
  • Experience with different cloud platforms and their ML products (AWS Sagemaker, GCP Vertex AI, etc.)

Preferred Qualifications

  • Working knowledge of tooling and platforms in the ML ecosystem (Huggingface, MLFlow, Databricks, DataRobot, etc.)
  • Demonstrated Experience in AI, ML, data science, or related spaces; general knowledge of statistics and applied ML
  • Working knowledge of the artificial intelligence ecosystem; familiarity with how data scientists and machine learning engineers develop and deploy AI models

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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