AI Solutions Engineer- LATAM

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  • Location:
    Guadalajara, Mexico
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Cloud & AI (DCN & Compute)
  • Job Id
    1432324
Location: Mexico City
Travel required 25% of the time depending on events


What You’ll Do

We are seeking a Solutions Engineer - Artificial Intelligence (AI) to join our dynamic sales team. In this role, you will drive the adoption of our AI infrastructure solutions across various industries. You will identify potential clients, understand their specific needs, and provide tailored solutions that enhance their business operations. This position requires a deep understanding of AI infrastructure technologies and experience in conveying technical concepts to a diverse audience.

Who You’ll Work With

The Cloud + AI Infrastructure team delivers a scalable strategy with localized execution for data center customer transformation and growth. We serve as the American go-to-market engine for compute and data center networking, collecting market transitions and enabling sellers to expand customer growth for Cisco. Working alongside our colleagues, Cloud & AI Infrastructure develops sales strategies, activates sellers and technical communities, and accelerates the sales process.

Who You Are

You will build awareness, foster education, and drive passion for AI among internal team members, external partners, and other customers. You will serve as a crucial link between technical teams, account teams, executives, and partners/customers. Additionally, you will showcase Cisco AI infrastructure solutions, highlighting their potential and promoting their tactical and technical benefits. You will play a vital role in the design, development, and promotion of AI solutions, addressing any challenges that arise. Travel will be required as needed to meet with clients and attend industry events.

Minimum Qualifications:

  • 6+ years of technical pre-sales experience selling compute, storage, and network solutions.
  • Experience with AI/ML (Transformers, Deep Neural Networks, Reinforcement Learning, ETL, Data Engineering, Data Processing PyTorch, Model Operations, AI Frameworks e.g. Langchain or similar)
  • Experience with Python or Rust (must)
  • Experience with hardware accelerators like GPUs and DPUs, including how they are used and sized to scale AI infrastructure.

Preferred Qualifications

  • Bachelor’s degree or equivalent experience in computer science, Computer Engineering, Electrical Engineering, or a related field.
  • Experience with AI solutions from vendors such as Nvidia, AMD, Intel, Microsoft, Google, Meta, Dell, HPE, and others
  • Experience with Large scale Cloud, on premises and in memory Databases, Git, AWS, Azure, GCP, IBM Cloud, or other platforms and commonly used programming languages.
  • Familiarity with deploying models in production environments, including cloud, edge, and on-premises solutions.
  • Experience with containerization technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes), serverless and other deployment technologies for scalable and efficient model deployment.
  • Excellent presentation and communication skills, with the ability to deliver engaging workshops on AI topics to both technical and non-technical audiences.
  • Shown soft skills such as collaboration, problem-solving, customer engagement, and advocacy.
  • Strong Portuguese knowledge is a plus

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco 

#LI-IQ

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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