1436821 - Solutions Engineer

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  • Location:
    New York, New York, US
  • Alternate Location
    New Jersey, Connecticut, Pennsylvania
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    193300 USD - 254900 USD
  • Job Type
    Professional
  • Technology Interest
    Service Provider
  • Job Id
    1436821

1436821 - Solutions Engineer

The application window is expected to close on: March 26, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

You will be part of the Cisco Service Provider EMEA (Europe Middle East and Africa) Team and we are the pre-sales technical resources for a key service provider (SP) account. We work with customer’s and a team of system engineers, account managers and delivery teams based in the US to develop Architectures and cross-domain design (SDWAN, Security, Data Center, Automation, Optical and SP routing/switching technologies). We are trusted advisor for each of our customers and work along with them to help architect their network needs, while also working along side Account Managers to identify business opportunities.

Your Impact

The Solutions Engineer (SE)role is a highly skilled customer-focused technical sales professional who provides in-depth technical information and specific design/implementation mentorship to one customer in a dedicated manner. SE's provide an advanced architectural perspective across the Cisco product portfolio, including software and services, demonstrating knowledge of the broad Cisco portfolio as well as their technical specializations as needed. SE's collaborate with the rest of the sales ecosystem on strategic and sophisticated opportunities by coordinating additional resources (e.g. consulting specialists, demo labs, etc.) to recommend, develop, and propose appropriate customer solution and services offerings. SE's acts in a consultative fashion and are looked to as trusted technical advisors by the account team; allowing each SEto identify Cisco solution opportunities aligned to the customer's business goals.

As a Solution Engineer you act as a trusted advisor for a large Service Provider account and its affiliates. You will position Cisco solutions across our portfolio and align these to the customer specific environment and needs with the goal to build an architectural vision that brings tangible outcomes to your customer. The SE’s mission is to keep customer satisfaction to the highest standards working with different teams inside Cisco and within the customer to make sure that Cisco solutions meet the expected outcomes once deployed. You build your knowledge on the latest technologies and solutions to bring innovation to your proposals and to help drive the transformation of your customer’s networks and digitalization journey.

SEs are considered authorities in one or more below specializations. In this highly visible role, you will be:

  • Creating Business Relevance
  • Solution and Architectural Selling
  • Building Competitive Intelligence
  • Optimizing Sales Performance
  • Working Across Boundaries
  • Driving the Cisco Vision

Minimum Qualifications

  • 5+ years proven ability in technical sales experience in Systems, Network, or Security Engineering
  • 3+ years proven experience in IT operations in a large enterprise environment
  • 3+ years’ experience building technical presentations and providing demonstrations to technical and business audiences.

Preferred Qualifications

  • Bachelor of Engineering degree or equivalent
  • Cisco certified or having achieved certification with other prestigious and relevant outlets.
  • Experience working organizationally with an internationally distributed team
  • Experience regularly interacting with partners at a C-level status
  • Sophisticated technical knowledge in the Networking (LAN/WAN/WLAN), Security, Datacenter (Virtualization, compute, storage) and automation technologies.
  • In-depth knowledge of baseline area of specialization which may include Mobile Wireless, Cisco Mobility solution offerings, 4G/5G technologies, Cisco Data Center Solution, and new technologies

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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