1373759 Customer Delivery Technical Leader

  • Location:
    Herndon, Virginia, US
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
  • Job Id

***Must be a US Citizen with a Current US Government TS/SCI with a CI or FSP Poly Clearance***

***Must be located within commuting distance of the customer location in Herndon, VA and be able to work onsite 3-4 days per week***

What You'll Do

Take your career to the next level by joining a Cisco Team that is supporting major business and technology transformations for our Federal customers! This position requires a motivated, experienced Customer Delivery Consulting Engineer to support a large, highly visible strategic program, aligned to aggressive transformational agendas. Strong technical leadership and ability to translate business/mission requirements into technical solutions are key skills for success. We are "Cisco's Face to the Customer," working in a fast-paced, high-impact environment as a critical, visible contributor to the Cisco/Client team. A seasoned mix of broad networking knowledge and specific area expertise, as well as excellent communication and consulting skills, has well-positioned this Cisco team as trusted advisors to our customers.  

As a Customer Delivery Consulting Engineer who specializes in Cisco Enterprise Networking solutions, you will support an important customer through the development of complex designs, implementation support of Cisco leading edge technologies, and delivery of optimization services to one of Cisco's largest customers in the United States. 

Who You'll Work With

This Cisco team is comprised of geographically dispersed engineers, that design, architect and support work on critical customer-owned networks with leading edge Cisco solutions. This team is leading the way in providing proactive foundational engineering and operations support to a customer that expects their networks and data centers to perform at the highest possible levels. We work with our customer in getting their infrastructure ready for future architectures and solutions and assisting them in navigating through proof of concept and introduction of the same. Strong relationship building and interpersonal skills are traits of successful consultants in this organization. We are strongly focused on continuous development and training on new products/technologies that keep us in a leading position as industry network consulting leaders.

As a part of this team, you will work directly with our customers and gain hands on experience and exposure into their networks. You will collaborate on a variety of projects that have a real impact. We will value your ideas and perspective on how to get things done. You will work on network infrastructures and help to deliver business solutions and technology solutions from networking, security, mobility, and cloud. You will be provided enormous training, career growth and development opportunities. 

Who You Are

The candidate has 7+ years of experience as a Senior network engineer supporting Cisco technologies/products in large scale enterprise environments, with a deep understanding of data networks and solid foundation in enterprise routing and switching technologies. Large-scale enterprise design and deployment experience is desired. Candidate should be CCIE level, preferably in Enterprise Networking – Routing and Switching. Military Veterans who meet these requirements are encouraged to apply.  

Must Have Skills:

  • CCIE level experience with Cisco Enterprise network routing and switching platforms.
  • Subject matter expert in routing protocols and enterprise networking concepts and design.
  • Ability to lead, articulate a vision, influence and guide teams in dynamic strategic environments through design, deployment, analysis and troubleshooting of complex networks.
  • Capability to anticipate issues, evaluate risks, and proactively collaborate and lead resolution
  • Significant experience with end-to-end architecture/design work across multiple technology areas, as well as strong analytical and problem-solving skills and ability to troubleshoot complex technical problems
  • Strong communication, consulting and customer relationship building skills with ability to work autonomously and thrive in a transformational environment
  • Ability to travel to customer sites and work onsite 3-4 days per week.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!



Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.