1354763 Portfolio Management Analyst

  • Location:
    RTP, North Carolina, US
  • Area of Interest
  • Job Type
  • Technology Interest
  • Job Id

 What You'll Do

Cisco Capital seeks a Portfolio Management Analyst for our RTP, NC Operations Center. The purpose of this role is to perform financial and operational processes associated with mid and end of term lease portfolio management to completion while achieving business results. This position involves an emphasis on sales and customer interaction in a fast-paced environment of continuous change. The ideal candidate is highly flexible, comfortable with large amounts of information, adept at managing expectations, and able to set and prioritize as needed while working with sales and other internal organizations as well as customers. This is a phenomenal chance to develop your skills as part of an organization that has impact across the enterprise, while opening a variety of career advancement opportunities with a leader in today's networking technology industry.

  • You will provide accurate and timely quoting of mid and end of term extensions, renewals and buyout of leases in conjunction with company policies
  • Establish and maintain effective internal and external customer and cross functional relationships
  • Provide additional Operations Reports and metrics as needed
  • Support cross functional teams in establishing new process/program criteria
  • May own key customer relationships
  • Liaise with Sales, business partner and customers to resolve issues related to document adjustments
  • Coordinate compliance request and provide support during internal review or external audit
  • Support Partner Mgr and Client Services Mgr to resolve customer related issues
  • Participate/lead special projects, training, or development of processes & procedures as needed
  • Achieve ongoing personal/professional development goals

Who You'll Work With

Cisco Capital Americas Operations supports the leasing and financing of hardware and services supplied by Cisco Systems, Inc. and their partners, including contract preparation, billing and collecting and end of lease activities. There are nine Operations Teams in the Americas in two locations: RTP, NC and Reno, Nevada.

Who You Are

  • BS degree with at least 2-3 years of related experience (internships count!) or 6 years of meaningful experience.
  • Leasing operations knowledge and experience, or meaningful experience in commercial lending environment is a plus
  • Able to present, organize, and convey sophisticated problems or issues within and across other functions and with client groups; partners with client groups in a team setting to provide business solutions
  • Effective interpersonal communication skills
  • Customer service and relationship management skills
  • Understands Cisco's business objectives and its impact on client group's processes and deliverables
  • Helps informally structure teams and tasks; may provide technical guidance across other functions and to client groups
  • Exercises judgment within generally defined practices and policies in selecting methods and techniques of obtaining solutions: making decisions using broad guidelines
  • Strong verbal and written communication skills
  • Effective time management and prioritization abilities
  • Proficient in the use of MS Office suite of tools

We are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.