1301655 Customer Delivery Software Architect- Automation

  • Location:
    Herndon, Virginia, US
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
  • Job Id


Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

What You'll Do

Take your career to the next level by joining a Cisco Team that is supporting major business and technology transformations for our Federal customers!

We are seeking an Automation Architect experienced supporting automation and orchestration tools with the underlying physical and virtual infrastructure technologies in a complex enterprise organization, and motivated to work with our most strategic and impactful customers in support of their aggressive transformation agendas. We are "Cisco's Face to the Customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. A seasoned mix of broad automation solution expertise and networking knowledge, as well as excellent communication and consulting skills, has well-positioned this Cisco team making us trusted advisors capable of building solid, long-term relationships with our customers.

As an architect who specializes in Automation and Orchestration, you will support our customers development of complex designs, assist with the implementation of Cisco leading edge technologies, and provide optimization services to one Cisco's largest and most strategic customers in the United States.

Who You'll Work with

USPS requires a forward-thinking, self-starting engineer with software, automation and orchestration modern networking skills to provide   green-field and problem resolution support to large and high-profile government customers. The successful candidate will join the dedicated program service team responsible for the delivery and support of the software automation and orchestration services from Cisco.

The goal of Cisco Services is to help our customers accelerate business results using an architectural approach, proven practices, and Cisco expertise. Through consultative planning, solution development, and deployment services, we help our customers optimize their Operation and IT services; integrate new technologies into their core networking infrastructure; manage change; and strive to help our customers continually enhance network performance, availability and security.

The Public Sector Customer Experience involves helping to craft the customer's vision for their network and maintain a secure, state of the art environment that is second to none in terms of network up time and reliability. The qualified architect on this account will be able to have an impact on this Federal Government customer and help them transform to meet their mission.

Who You Are

•  Our minimum qualifications are the following:

•  Sole US Citizenship and hold a current Top Secret/SCI U.S. Government Security Clearance at a minimum to be considered for this position – Full Scope Polygraph preferred.

•  Strong Communication Skills – Facilitation, Listening, Presentation

•  Technical expertise: Strong focus on automation, orchestration, and enterprise routing and switching solutions.

•  Strong Cisco product knowledge and understanding.

•  Ability to operate effectively far outside one’s comfort zone.

•  Bachelor’s degree in Computer Science, Software Engineering, IT Administration, IT Security, etc.

Desired Skills:

•  Strong Software engineering experiences

•  Knowledge of Software Development Life Cycle (SDLC)  

•  Experience in Cisco Enterprise networking

•  Knowledge in Cisco Network Services Orchestrator (NSO) solutions a plus

•  Strong documentation and customer facing skills – to be utilized for case management, knowledge capture and knowledge transfer.

•  Resolution leader, problem solver, and positioned to ask the right questions   

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!