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Business Analyst (Full Time) -Global Business Services (United States)

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Date: Dec 14, 2014

Location: San Jose, CA, US

Company: Cisco Systems, Inc.

Additional Location(s) or Information: This position is available to those completing a B.A., B.S. degree. This position will be located in San Jose, CA., and Research Triangle Park, NC. Start dates will be Summer 15'.
Job Category: Operations
Level of Experience: Entry Level
Requisition #: S969889
Job Description:

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, education, and entertainment, to the public sector, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco!

Job Description
As a business analyst in the Global Business Services Organization, your main responsibilities will be to develop solutions for intricate problems.

The following skills are required:

Data Collection

•Conduct stakeholder interviews, adapting questions as necessary throughout the conversation.
•Review existing survey data; develop new surveys to fill in information gaps.
•Set and adjust priorities to define the real problem.
•Perform appropriate research and data collection.
•Assess information and sources to ensure data collected is relevant to the core issue. Identify issues or gaps and devise appropriate next steps.

Information Analysis

•Critical thinking skills are necessary to organize and analyze the data collected.
•Technical skills are necessary to both understand the information and create the necessary format for analysis.
•Look at the data as it relates to the immediate problem, as well as the potential long term impacts.
•Ensure your analysis includes strategic impacts, ROI, cost/benefit.
•Develop a business case that can be used to summarize the issue, methodology, proposed solution and predicted outcomes.

Presentation Development

•Communicate findings to sponsors and executives.
•Synthesize research and analysis to present findings and influence stakeholders.

The ideal candidate will possess the following technical skills:

•Excellent communications skills, both written and spoken
•Proficiency in any other language - a plus
•Intermediate level Excel skills, e.g. trending analysis, reporting
•Undergraduate degree with strong academic performance: 3.0 cumulative GPA (minimum) strongly preferred

The ideal candidate will possess the following soft skills:

•Strong interpersonal and relationship skills
•High levels of customer orientation and service excellence
•Efficient collaboration skills with internal / external customers and cross-functional teams
•Ability to prioritize work capacity
•Excellent problem-solving and decision making skills
•“Can do” attitude, proactive engagement, solutions seeking & team player in global environment
•Open to change and goal driven

Candidates must already have a work authorization that would permit them to work for Cisco -- i.e., U.S. citizens, U.S. nationals, permanent residents, temporary residents (that is, individuals who have gone through the legalization program) refugees and asylees.
Job Type: New Graduate
Opportunity Category: Operations
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Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.